Pains, Trains, and no Automobiles: Abu Sayeed’s Commute Highlights Transportation Difficulties for Elders in NYC

Three mornings a week, Abu Sayeed, 64, wakes up in his home in Cyprus Hills in Brooklyn, NY, worrying about the subway. He wonders if he’ll manage get the right train? How long will he have to wait? As he gets ready for his long walk to the station – putting on a cap, a thick sweater, sports shoes – he worries if he’ll make it in time to catch the exercise class he loves so much at the Desi Senior Center in faraway Jamaica, Queens.

His journey begins at the Cypress Hills subway station in Brooklyn where he catches the J train to the Sutphin Boulevard station in Queens. From there he transfers to the E train for Kew Gardens. At Kew Gardens he waits for the F train to Jamaica’s 169th street station.

Three trains and 70 minutes after he first got into the subway, he emerges into the light at Hillside Avenue and walks up the slope to the Desi Senior Center. He’s timed the walk: it takes a further 8 minutes.

Abu Sayeed has to take 3 trains and travel for more than an hour to get to India Home’s Desi Senior Center. Lack of convenient transportation increases the social isolation and decreases the wellbeing of our immigrant seniors.

Refuge from Social Isolation

Abu Sayeed has made this complicated journey, three times a week, ever since the Desi Senior Center opened in 2014. “My three arteries was blocked so I had three bypass operations. But still I came,” he says, proud of his tenacity. “I am coming here since day one. December 15, 2014.” His eyes crinkle under his cap. We are in the office of India Home’s Desi Senior Center in Jamaica. Outside the door, other older adults at the center have finished their lunch of rice and chicken curry are munching on apples for desert. A few pop in now and then to say hello to Sayeed or to ask questions of the staff.

So why, given the time and effort it takes, does he make this journey day after day?

Abu Sayeed doesn’t hesitate. “The friendliness of all the people here is very important to me. It is something that I enjoy every much,” is how Sayeed explains his dedication.

For Sayeed, and others like him, the Desi Senior Center, catering to mostly Bengali muslims and other immigrants from South Asia, is a refuge from social isolation, a problem that more and more elderly face in New York city. Sayeed moved from Bangladesh in 2008 to join his children in the US. His sons are busy, off at work or college, leaving Sayeed and his wife alone at home. In the summer he putters around growing flowers and vegetables in his small garden, but in the winter, there’s nothing to do. “My wife is idle,” he mock-laments. She’s happy to stay home. But he gets bored.

At the Desi Senior Center he meets older adults from his country who share the same language and culture, people with whom he can laugh or talk politics with for a few hours a day. There are other reasons that draw him here: “There is a group exercise session that happens every day that I really like. That is the main reason why I come here. They also serve halal food which, especially for me, is very important.”

Food that is culturally suited, exercise, a friendly face: Sayeed’s needs are simple. Yet the journey to enjoy a few hours of small comforts is difficult. 

The burden of transportation costs

Finding easily accessible public transportation is one problem; the high cost of transportation is another. Sayeed, who retired as a manager at a fertilizer plant in Bangladesh, has no work history in the US and thus has no social security income to draw upon. The cost can become a burden: “Every day I am spending $5.50…that is a lot if you don’t have a job.” he says. Selvia Sikder is a case management worker at India Home: “New York City requires that older adults have to be 65+ to get the reduced fare Metrocard. Many of our elders who don’t meet the criteria, even those who are below the poverty line, are spending $5 dollars a day to get to the center.” They can’t access private transportation services because these seniors are often on Medicaid, and these services are not available to those on the Medicaid plan.

There are days when Sayeed simply doesn’t have money and waits for some kind soul to swipe him through the turnstile.

Still, not all elders are as determined or as healthy as Sayeed. “Many elders have to beg for a ride to come to the center. Or wait for family to come and pick up. Some can’t afford even the reduced fare of $1.35. Others live far away from the nearest subway or bus-stop and find it difficult to walk,” Selvia, the case worker, explained.

Fast Growing Elderly Population Needs Better Options

New York City’s large older adult population includes 1.4 million people over the age of 60 and the fastest growing segment of this population are immigrant seniors. The 2013 poverty rate among those age 65 and over was 21.6%. Given these statistics, one would think that NYC would make improving the public transportation system for the elderly a priority. However, the global design and consulting firm Arcadis’s Sustainable Cities Mobility index 2017 published in 2017 found that NYC’s public transportation system was ranked 23rd in the world. Funding concerns, long commute times and looming mega projects kept the city out of the top tier.

New York City’s Department for the Aging (DFTA) funds 14 transportation only programs, which provide means of transportation to older and frail adults, according to a concept paper released in 2015. However these programs serve a limited number of community districts. Many community districts in Brooklyn and Queens remain without a ready source that can provide transportation to older adults.

The benefits of older adults being able to use a low-cost, easily accessed public transportation system are well documented. In January 2017, Reuters reported on a UK study that followed 18,000 older adults for more than a decade. Eliminating cost as a barrier to traveling around town was seen as an important way to improve the mental health of older adults by reducing loneliness and lack of social engagement.  

By 2040 the older adult population of New York city is set to grow by 31%. Without proper transportation infrastructure that works for the aging,  older adults like Abu Sayeed will face increasing social isolation and the physical and mental health issues that come with it. For now, though Abu Sayeed is looking forward to turning 65. “After 1 yr and 4 months I’ll get my half-fare Metro Card.” He grins in anticipation. “Almost there,” he says.


Here are some of the recommendations that AARP (American Association of Retired Persons) urged on Congress in 2012. Many of them could be applied in NYC today.

  • Dedicate increased funding for public transportation and the specialized transportation program for older adults and persons with disabilities.
  • Include support for operations to help mitigate the high cost of gas and other expenses.
  • Strengthen the coordination of public transportation and transportation provided by human services programs, such as agencies that provide transportation for seniors to group meals
  • Ensure that older Americans have greater involvement in developing transportation plans to meet their needs.
  • Ensure that state departments of transportation retain their authority to use a portion of their highway funds for transit projects and programs.
  • Include a Complete Streets policy to ensure that streets and intersections around transit stops are safe and convenient.



We Hear You: Why being Culturally Competent matters in Aging Services

Salma Abdul1 was born and grew up in Bangladesh. Her children left for the US to study, then settled in the country as permanent residents. When her husband died, she found herself alone. Her children, unable to leave their lives in the US, but worried about her aging alone, asked her to come and join them in America. When Abdul arrived in the USA at 69 years of age, she had to find her feet in a brand new country and culture. Her adopted country was technologically more advanced and spoke a language she didn’t understand. Its culture was completely different from hers. Its systems were complex and, because she couldn’t speak fluent English, harder to navigate.

With the numbers of immigrant elderly surging in cities like NYC, cultural competency on the part of service providers like hospitals becomes ever more important.

I feel tension in my mind,”: Being ill and unable to communicate

Abdul’s real troubles began when she became ill with kidney disease and had to visit a city hospital on her own. Her children were pre-occupied with work and demands from their young families, and couldn’t spare the time. The hospital had few interpreters. Intake staff at the hospital couldn’t speak Bengali and instead made her access the Translation Hotline and tell the disembodied voice at the other of the phone her symptoms. Doctors ignored what she was struggling to say in her broken English, or dismissed her after a cursory examination.

Discrimination as a barrier to care

According to a study in the Journal of General Internal Medicine, researchers analyzed data from 6,017 Americans older than 50 who took part in a Health and Retirement Study and found that one out of five of these adults experience discrimination in healthcare settings, and one in 17 experiences it frequently. “Ageism in healthcare is very common and experienced by many older adults,” says lead author Stephanie Rogers, MD, MPAS, MPH, a clinical geriatric fellow at University of California San Francisco. There have also been several studies that prove that immigrants in particular report more discrimination in healthcare settings (Derose et al., 2009). 

In Abdul’s case, she “found it difficult to understand the instructions the doctors gave her or the questions he asked her,” said Afroditi Panna, India Home’s Case Manager. Abdul’s daughter also spoke to Panna. Abdul’s daughter felt her mother, was being ignored and treatment options were left unexplained, perhaps because she was older immigrant woman of color who spoke hardly any English. The doctors and nurses would explain things to her when she accompanied her mother, Abdul’s daughter reported, however, when her mother went alone, they would be unresponsive and “not nice”.

That’s when we decided to start accompanying Salma to the hospital because, as with so many of our immigrant elders, she didn’t know what questions to ask her doctor, how to fill forms, or even where to go, or how to get to different specialists,” Panna said.

Case managers and cultural Interpreters

In her experience with Care Management, Panna said, older adults need help with much more than just paperwork. Sometimes, she and her team are called upon to become interlocutors between cultures.

For instance, when a doctor asks a Bangladeshi senior, how she feels emotionally or mentally she’ll invariably answer, “amar onek tension ,” or “I have a lot of tension in my mind.” In Bengali culture, the English word tension is often used as a catch all term for anxiety or depression or worry, and other distressing mental issues. Most American doctors don’t understand this culturally specific term, unless someone with cultural competence (like an accompanying case worker) can explain what the elder means.

Salma Abdul’s case highlights an important point that often gets lost in the scramble to deliver aging services: with the numbers of immigrant elderly surging in cities like NYC, cultural competency on the part of service providers becomes ever more important.

The fact that her team speaks Bengali and understands South Asian ways has made a huge difference in her clients lives, says Afroditi Panna, the Case Manager at India Home.

How to deliver Culturally Responsive Care              

At India Home, where we have culturally competent and multi-lingual staff like Panna, working with our South Asian elder population, we have found that the culture from which our elders come affects all aspects of their behavior. For example, it affects whether they seek help, the kind of help they seek, the symptoms and concerns they bring to their doctor or their family’s attention. Here are some of the guidelines that our case workers and managers follow in order to become more cuturally responsive:

  • Maintaining the tradition of respecting elders: A focus on engaging clients in a manner that is consistent with their cultural values and adapting communication to be consistent with the client’s traditions. For example, in Asian and South Asian culture this would entail addressing our elders with a honorific and never by their name. It would also mean case workers listen respectfully (and patiently) so that the elder feels understood and establishes rapport before rushing into the business at hand. It would mean being respectful of cultural norms around touch, personal space and so on.

  • Involving the Family: Most of our immigrant elders live with their families and are dependent on them. Individualistic Western methods where the patient is solely responsible for their own welfare may need to be modified for aging South Asian elders. Other family members may have to be made familiar with the treatment process and involved actively in their care. To take Abdul’s case as representative: our case workers engaged with her family members and took the time to talk to them and explain her treatment.

  • Framing issues in culturally relevant ways: For example, music and art therapy is used in Western practice to reduce tension and stress, but some South Asians older adults may have restrictions based on their religious beliefs on the kind of music or they are allowed to listen to or the art they may practice. A culturally competent case worker may have to advise the Western doctor to come up with alternate methods to help her client to cope.

  • Facilitating collaboration: Many older adults have learned important ways of coping with life’s stress and have developed impressive resilience that is informed not only by their experiences but also by specific cultural beliefs and values. Our case workers learn a lot by showing cultural humility and listening and learning from our clients. These are some of the ways in which India Home’s case management department is developing client-agency interactions. It’s an evolving art Ms. Panna says and her team learns something new every day. But for her, she says:

“cultural competent case management means that for every one of our 75 active cases, our clients feel that we understand their concerns, and that we are treating them with respect. We want them to feel that we hear them.”

Join India Home and the Diverse Elders Coalition for a Twitter chat about cultural competence in aging services on Wednesday, March 21st at 3pm EST. Follow the hashtag #CultCompMatters to join in.

Names have been changed to protect privacy of the client.

Top Ten Highlights of 2017!

1. India Home’s Executive Director, Dr. Vasundhara Kalasapudi, was named one of this year’s Top Influencer in Aging, by Next Avenue/PBS





2.  Nargis Ahmed, India Home’s Desi Senior Center Director, won AARP’s Community Hero Award 





3. We moved into brand new offices in Jamaica, Queens.





4. We got some great coverage in the media:

5. India Home won a Communities of Color Non-Profit Stabilization Fund award that supported our efforts to create a long term strategic plan and come up with a road map for the future.

6. Our elders took part in Rubin Museum’s Annual Block Party and helped bring awareness of immigrant aging to over 5000 people!





7. Ten seniors from India Home participated in Advocacy Day at New York’s City Hall and presented their demands to Council Members.






8. We organized a panel at the 2017 South Asian Americans Leading Together (SAALT) Summit in Washington D.C., joining over 300 activists, organizations and community members from across the country to raise our voice on issues important to South Asian communities.





9. Bangladeshi elders from our Desi Senior Center documented their stories in a memoir writing workshop and had their work printed for the occasion.

10. We held the first and only computer training classes especially geared toward Bengali older adults in New York city. We also set up a brand new computer lab from Older Adult Technology Services (OATS).

Our computer classes featured manuals in Bengali

Exhibiting the Art of Our Elders

The elder patrons of our Sunnyside Center celebrated the end of their Drawing Workshop with an exhibition of their paintings at Jackson Diner in Jackson Heights, Queens. For eight weeks they had  learned what Ebenezer Singh, the teaching artist leading the classes, called, “Pen and Ink Wash, Dry Pastel and Water Color techniques.”

Black and white ink wash drawings created by India Home’s elders

Dr. Kalasapudi (Executive Director, India Home) and Kamala Motihar (Board Member), and Ebenezer Singh (teaching artist) admire the art being exhibited

Our elder participants each received a certificate









Classes taught by a professional artist

Run by Ebenezer Singh, a highly-acclaimed professional artist and funded through a grant from Lifetime Arts, the classes introduced our elders to advanced drawing using a wide range of materials such as India Ink, carbon pencil, watercolors. The classes also included conversations about historical and contemporary art, and introduced famous Indian artists, thus adding cultural sensitivity to the mix. While some of the participants were unsure of their artistic skills in the beginning, their confidence grew day by day as they practiced the different techniques.  “I didn’t know I could draw like this,” Shobana Shah said in a recent class. “I’m enjoying learning this very much.”

“I had to wait 68 years to discover I could draw.” 

At the exhibition, we created a gallery of their art, and celebrated their achievements with certificates, chai and pakoras! It was wonderful to have so many of their family and friends join the celebration and stroll along enjoying the art on the walls.  Some of the elders spoke about their experiences: “We looked forward to the class every week,” Prabha Basin, one of the  participants said.

“I had to wait 68 years to discover I could draw. Now I want to keep doing it.” Bharat Shah said. His wife, Usha Shah, marveled at how she went from being ” zero in drawing,” to creating the beautiful work on the walls. These words from our elders were exactly what we hoped to hear when we started this experiment in creative aging!

Our Elders Celebrate their Writing

India Home’s Desi Senior Center held a public reading at the center in Jamaica on December 11th, 2017 to celebrate the culmination of a  writing workshop funded by Poets and Writers. Each member of the writing workshop read aloud from a piece written in the class. The classes were led by Sabbin Akhter, a teaching artist, originally from Bangladesh and a writer herself, who taught the class in Bengali. Our elders were very happy to share their work and thrilled to perform for an avid audience of their friends. Speaking on the occasion, Dr. Kalasapudi, India Home’s Executive Director, who is also a geriatric psychiatrist, talked about the positive psychological effects of recalling memories. At the end of the reading, every one of our readers were given a certificate acknowledging their achievements and there was a special cake for the occasion.

Sabbin Akhter, the teaching artist who led the writing workshops, wrote this reflection on her experiences with our elders in the workshop.

India Home held a reading to celebrate the culmination of a writing workshop at Desi Senior Center in Jamaica

A reflection on the Writing Workshop

by Sabbin Akhter, Teaching Artist

When I received the call to lead a writing workshop for desi seniors at India Home’s Desi Senior Center, I was thrilled. I have always been concerned with the lives of the seniors who migrated to the United States, because they are often heavy hearted with the memories they’ve left behind. I also appreciated India Home’s approach to using art to helping seniors lead healthier lives  

To be honest,  I first thought it would be a  challenge to make them write. But to my surprise, I found they expressed themselves with spontaenity. Even though the program lasted only six weeks, I felt like the seniors had a passionate longing to do more.

Every senior received a certificate. Seen here with the elder is Sabbin Akhter, teaching artist, Dr. Kalasapudi, Executive Director, India Home (in purple) and at the mike, Nargis Ahmed, Center Director for India Home’s Desi Senior Center

I tried to design each workshop ssession with a different task. In one workshop they talked and wrote about the natural phenomena and beauty  of the villages they had left behind; in another I asked them to write about their loved ones. They told me they loved the exercise where they were asked to compose small stories or personal experiences based on Bangla proverbs and folklore. One time I said, “Write a letter to a long lost friend,” — a prompt I personally loved. 

Some of the seniors had doubts  if they would succeed at this lost art. “ This is  a hard-task,” one senior told me.  But the next week I was amazed when they read aloud their imaginary letters to their long lost friends. The sparkle in their eyes and their glowing faces conveyed a lot more than their words. I felt their memories of warm sun playing on the pale grasses, brought them back to life. Our “faded corners were illuminated while walking through the golden lanes of memory, “ one said poetically to me. 

At the end of six weeks, we had a reading as the culminating event. The seniors themselves selected a favorite piece to read aloud. They had bonded over sharing their skills in workshop, and on stage they showered each other with love, care and appreciation.  As I watched them read, my heart was content looking at their confident and happy faces.


Columbia University’s Exceeding Expectations project honors India Home’s Chandrakant Sheth

Rosa Mendonza is singing. The 86 year old doesn’t speak much English, so she decides to sing instead. Her beautiful, rich voice rises in long trills above the crowd in the bright room and and seems to set the very trees outside the windows quivering. The murmuring crowd falls silent as her voice fills the room.

She stops. Her audience draws a breath, then erupts into cheers.

Columbia University’s Aging Center celebrated the culmination of its project Exceeding Expectations

It’s a wondrous moment in a morning filled with revelation and wisdom that came from 18 or so elder New Yorkers who sit on chairs before a crowded audience in the auditorium of Columbia University’s Journalism school.

The audience had been invited by Columbia University’s Robert N. Butler Aging Center  to celebrate the culmination of its Exceeding Expectations project. Started in 2015, by Ruth Finkelstein, a psychologist, and Dorian Block, a journalist, the storytelling project “explores how people find purpose later in life,” through writing, photography and video. The “people” in this case are aging New Yorkers who are disrupting expectations of what it means to grow old.

“The goal was to show the lives of every day people and 20 people in every category of diversity were chosen,” according to Dorian Block.

The elders being honored are certainly reflective of New York city’s diverse population. Among them is India Home’s own Chandrakant Sheth, an elder who has been a regular at our Sunnyside Center for years. A senior writer and photographer on the project, Heather Clayton Colangelo, shadowed Chandrakant as he went about his everyday life. She followed him to India Home, on his walks around the city, and into his room as he pecked away at his keyboard. She talked to him while he gardened, Skyped with his grandchildren, took art classes or hung out with his friends. “Asking someone to be vulnerable and open their life up to a stranger is not an easy task, but from the beginning Chandrakant was willing to go outside of his comfort zone and share his life and thoughts with me,” Heather said in an interview for this blog in 2016.

Like Heather, other project staff chronicled the every day routines of each of the 19 men and women they followed.

Some of the participants who were shadowed by the Exceeding Expectations project

The result is a rich, fascinating glimpse of aging New Yorkers in their later decades–captured through film, photographs and writing. The stories were told in their own voices, in their own language, set in their familiar surroundings.  These chronicles of the everyday are moving and funny, and occasionally tragic.

Dorian Black was clear why she wanted these stories out in the world: “Journalism is how we chronicle our time. Aging is universal-all of us are growing old, but the way journalists do it now is to show aging as either terrible, pitiable and static, or heroic!” Or as Heather put it,  the project wanted to show aging as having “different possibilities beyond the extreme images of frailty and skydiving.”

The goal was to change hearts and minds, to make people see aging in a whole new way and more nuanced manner, as another life stage. The project asks viewers to understand that each of these individuals and their stories are unique.

For instance, there’s Sylvia Lack, an 84 year old New Yorker and lifelong activist, who has traveled to Albany for 40 years to advocate for social justice issues. “Every time I get on that train to Albany, the attendant greets me with “Here comes the No.1 Democrat!”  she recalled to the delight of the crowd.

Not everyone was so voluble. Hank Blum when asked what he would have differently in his life just had only four words, “I wouldn’t have smoked.”

Asked what he thought he had learned from being part of the project, Chandrakant said, “It made me go back over my life, over the sad events and the happy events. Just sitting with these wonderful people enriched my knowledge.”

Chandrakant Sheth with Dorian Block, journalist and Director of Columbia’s Aging Center

“It also taught me that New York is the best city in the world. You meet so many people from so many places and they have so much to teach us. I think we should all mingle, rather than staying in our own little circles.”

Chandrakant, like so many of the others who’s stories we heard, had never stayed in his own circle. He had ventured far, far from home, having come to New York from India in 1969. For 40 years, he had worked and lived in this city, had moments of struggle and happiness, and created a new life and story for himself.

Now his unique immigrant story will become part of an invaluable record created by one of the world’s great universities and help others understand what it means to grow old in New York.

To read Chandrant Sheth’s story and that of 19 others please click here: www.exceedingexpectations/Chandrakant

A still from Chandrakant’s story on Columbia Aging Center’s  Exceeding Expectations (Photo by Heather Clayton Colangelo)


India Home’s Needs Assessment Project: How I Met Diverse Elders this Summer


By Rohandeep Arora
Outside the Sikh Gurudwara in Richmond Hill, Queens, I approached an older Sikh man with a turban and a long, flowing beard. “Hello, Uncle!” I said in Punjabi, my mother tongue. “Do you have a couple of spare minutes to fill out a survey on our research for the needs of the South Asian seniors?” “Sure, beta,” he said. He was very pleased to help me out and patiently answered my questions. It was very hot day, and after a while, he invited to his home which was two blocks down from where we were for a cold drink. He sent me on my way with best wishes for my future.

This experience was just one of many similar encounters I and my fellow interns had this summer as we helped gather data for the first ever needs assessment of South Asian seniors in New York City. We were working with India Home, the only professionally staffed nonprofit in the North East that serves South Asian elders, to gather information on a wide range of issues that confront immigrant South Asian seniors.

India Home’s interns fanned out across Queens to interview South Asian elders for a new Needs Assessment Survey this summer. Tenzin is talking to two seniors.

My fellow hardworking interns, Tenzin, Zarifa, Daiyan, Sanjana, Amna and I helped India Home to survey the needs of South Asian seniors in areas of New York City that have high populations of South Asian immigrants like Queens, Brooklyn, and the Bronx. Our goal was to understand the requirements of these seniors and make them feel comfortable enough to answer our questions. We surveyed senior citizens who have immigrated from India, Bangladesh, Pakistan, Nepal, Guyana, Sri Lanka, Afghanistan, and other South Asian countries. We visited temples, mosques, gurudwaras, churches, senior centers, and spent time in parks and streets in order to gather legitimate data for the needs assessment research.

South Asian Seniors Overlooked and Underserved
South Asian immigrant seniors are part of a demographic that is often overlooked by social service agencies, community providers, and public policy initiatives. They face issues of social isolation, limited English proficiency, poverty, health difficulties, transportation deficits, and more. Even though they are among the fastest growing groups of the older adult population of New York city, South Asian seniors are consistently underserved by government agencies. India Home aims to gather objectively verifiable data to make a strong case for increased focus on South Asian seniors.

Interns who spoke the languages of South Asia

India Home’s interns spoke over 12 languages between them and were competent in diverse South Asian cultures

India Home’s gathered an intern team that was very diverse and multilingual. Between all of us, we spoke close to 12 South Asian languages.
Zarifa Ahmadi (Queensboro Community College), originally from Pakistan, speaks Urdu, Hindi, Dari, Farsi and Pashto.
Tenzin Lama (Baruch College), who is from Nepal, is fluent in Tibetan, Nepali and Hindi.
I am from India and can speak Hindi, Punjabi and Urdu fluently. (Pace University)
Amna Aslam (Vassar College), originally from Pakistan, is fluent in Urdu, Hindi and Punjabi.
Daiyan Hossain (Hamilton College), originally from Bangladesh, can speak Bengali fluently.
Sanjana Inala (The College of New Jersey), who is from India, speaks Telugu.

Many older adults from South Asia have little or no English proficiency which makes it difficult for them to communicate in this country. That is why our abilities in multiple languages paid off when we encountered elders who were not proficient in English. My team and I did not face any problems in talking to elders and translating the surveys to them. Even those seniors who could speak some English were happy to have us approach them in their native tongue.

“Quite a few seniors have adjusted themselves to the city’s lifestyle but still miss the friendliness and warm community relationships in their native lands. Most of them get very excited when we approach the seniors with their mother tongue and are pleased to help us by participating in the survey,” said Tenzin Lama.

Even though we came from different backgrounds and cultures, we enjoyed each other’s company, whether we were working or taking a day off to enjoy the summer in NYC.

What is the survey about?
“What is the survey about” was the very first question the elders invariably asked us. We would tell them that the survey asked detailed questions related to the lifestyle of South Asian seniors, like marital status, age, year of immigration, a reason of immigration, income, housing status, health related questions, social security income and much more. “The surveys are anonymous and records no personal information of the respondents,” we would reassure them.

We made sure our elder participants in the Needs Assessment Survey were comfortable. Daiyan is interviewing a senior.

Challenges in the Field
One of the biggest challenge we faced was convincing the seniors we met that taking the survey would not harm them in any way. Despite repeated assurances that their responses were anonymous, many elder respondents were scared. Some were undocumented or had a distrust of government. The lack of literacy among immigrant seniors was also reason why it was hard for our interns to persuade elders to take the survey. However, we were trained to combat this distrust and fear. For instance, our team was trained to greet elders appropriately and with respect according to the cultural norms of their respective cultures. Thus we would fold our hands in a namaste while approaching Indian elders or say tashi delek to greet Tibetan elders.

I like to think that our cultural competence helped to put the elders at ease. “Sometimes elders need that support from someone to move on from a tragedy or depression if they have any. Sometimes they want to share some tragic experience,” Sanjana said.

The other thing we did well was listen – sometimes to much more than just answers to our questions. “Most of the senior citizens we surveyed were very friendly and warm. I think they tend to feel lonely when their families aren’t home which makes the seniors more than happy to communicate and share their experiences with someone” said Sanjana.

Funding for the needs assessment was generously provided by New York Community Trust and SAALT We Build Community.

Cultural encounter: Our seniors visit an American landmark

Our seniors, many of whom are from Bangladesh, went to visit Boscobel House, one of America’s greatest historical homes

On July 27th 2017 our seniors from our Desi Senior Center went on a summer picnic to Boscobel House and Gardens in Hudson Valley. Described by Nelson A. Rockerfeller, then Governor of New York, in his keynote address at Boscobel’s opening celebration in 1961 as “one of the most beautiful homes ever built in America,” the house is considered, “one of the finest examples of Federal architecture in the country and contains one of the nation’s leading collections of furniture and decorative arts from the Federal period,” according to their website. In short, it is a quintessentially American gem.

Many of our seniors are immigrants from Bangladesh and are relative newcomers to America. Many do not have the economic means to travel for pleasure. So this trip was very exciting and a revelation for them, one that had them looking forward to getting out into the open air for days.

Our seniors were awed by the breathtaking views of the Hudson Valley

As the bus wound along the Hudson, and they finished their breakfast and broke out the snacks, they admired the beauty the towns and mountains we passed through and were vocal in their appreciation of the river and the rocky cliffs that fell away from the road.

Boscobel Gardens



The bus got to Boscobel mansion at around 12:00 PM. The driver made a mistake and took our party to the entrance to the woods instead of Boscobel. “You build up so much expectation through the journey only to bring us to the woods?” our seniors joked. Though, once we found the correct entrance, everybody was in awe of the elegant house set in the midst of beautiful rolling gardens, and the breathtaking views of the Hudson river shimmering in the calm valley.

Docents explain the history and traditions of Boscobel House to our seniors

Docents from Boscobel treated our seniors to a tour of the house and the gardens. They went went over its unique architectural details, furniture and decorative objects, and also talked about daily life in the early 1800s. Our seniors loved hearing the stories of the history and traditions of the house. The docents were thrilled with their enthusiasm and interest and answered many questions with patience and humor.

Boscobel House had provided us with tents to rest in and have our picnic.  Later in the evening, our seniors, who come from a tradition that reveres literature and poetry, held an impromptu cultural event under the tents.  

They sang folk songs in Bengali. They recited famous poems by poets like Nurul Hassan or Rabindranath Tagore, or the ones they had written, told jokes, and read from famous works of literature or their own pieces.

That is where we shall leave them: a collection of our Muslim elders, on the grounds of this tradition-steeped American historical landmark, filling the air that wafts off the storied Hudson river with their own words and songs – creating on that day their own American moment and memories.

Reporting contributed by: Sabit Bhuyian

Our seniors recited poetry and sang folk songs in Bengali in an impromptu cultural event under the tents at Boscobel





India Home’s Nargis Ahmed wins the AARP Community Hero Award

nargis ahmedIndia Home’s Dilafroz Nargis Ahmed has won AARP’s Asian American Pacific Islander (AAPI) Community Hero Award. The American Association of Retired Persons (AARP) created the award in 2016 to acknowledge the hard-working staff and volunteers of nonprofit organizations serving AAPIs age 50-plus. AARP is the largest membership organization in the United States with over 38 million members across the country.
Nargis Ahmed, or Nargis Apa, as she is known to the seniors and staff,  is the Center Director at India Home’s Desi Senior Center, the largest Muslim senior center in New York City. A staff member since 2014, Nargis has worked tirelessly to make the Desi Senior Center a warm and welcoming place for new immigrant Bangladeshi Muslim seniors, helping them to access social services, feel comfortable in their new country and integrate into American society. As Center Director, she oversees the programming that improves the well being of her seniors and provides a safe haven for the over 150 Muslim aapi heroseniors who visit the center every program day. She also advocates for our seniors, providing valuable culturally relevant testimony and perspective to elected officials and city and state authorities on issues as varied as halal home delivered meals and transportation.
Talk to our seniors about Nargis, and they say that they look forward to coming to the center every day because of her warm and generous nature. She knows each one of them and their problems and always has the time to stop and listen. She has been their hero all along.
AARP garnered 61 nominations for the award and their judges chose 10 outstanding finalists. A popular vote competition on Facebook helped involve the AAPI communities and choose the top three winners. The top three finalists will each be awarded with $1,000 dollars and another $1,000 dollars will go to the non-profit organizations they represent.
Congratulations to them all — and especially to Nargis for her hard work and dedication to her community and India Home’s mission.

Desi Senior Center celebrates Ramadan Month

India Home marked the beginning of Ramadan by celebrating our elders achievements

India Home marked the beginning of Ramadan by celebrating our members’ achievements

The elders were dressed in fancy saris and kurtas. Their grandchildren played catch in the back of the room and were shushed by their mothers. The aroma of fried snacks was everywhere.

It was the beginning of Ramadan and India Home’s Desi Senior Center hosted a night of poetry, songs, and a meal to celebrate before the elders entered a period of fasting in Jamaica. The venue and dinner were generously donated by Exit Alliance Realty, a well known real estate company in New York. Mr. Azahar Haque and his colleagues were gracious hosts for the entire night.

India Home published an anthology of poetry and prose written by our elders

India Home published an anthology of poetry written by our elders

The elders from the center were also celebrating the completion of a successful writing workshop. We wrote about it here. One by one they went up on stage and recited their poems. Some others, sang songs about their beloved Bangladesh. Some told jokes or spoke on a favorite topic.


Council Member Daneek Miller was the Guest of Honor at the Ramadan Celebration at India Home’s Desi Senior Center

Councilmember I. Daneek Miller was the Guest of Honor and he gave away certificates marking the completion of the Writing Workshop to the elders. He said he was happy to see how well the elders were doing. He also officially released the booklet of elders writings that India Home had printed.

Nargis Ahmed, the Center Director of Desi Senior Center, who had expertly managed the ceremonies then introduced a professional singer who took the stage and sang popular songs late into the night.

Elders at the celebration marking the beginning of Ramadan at the Desi Senior Center

Elders at the celebration marking the beginning of Ramadan at the Desi Senior Center


The elders left late after a hearty dinner of favorite Bengali dishes, some carrying their sleeping grandchildren and the book with their poetry. A month of fasting, austerity and prayer lay ahead, but the night’s celebration had been a feast in every way.