We Hear You: Why being Culturally Competent matters in Aging Services

Salma Abdul1 was born and grew up in Bangladesh. Her children left for the US to study, then settled in the country as permanent residents. When her husband died, she found herself alone. Her children, unable to leave their lives in the US, but worried about her aging alone, asked her to come and join them in America. When Abdul arrived in the USA at 69 years of age, she had to find her feet in a brand new country and culture. Her adopted country was technologically more advanced and spoke a language she didn’t understand. Its culture was completely different from hers. Its systems were complex and, because she couldn’t speak fluent English, harder to navigate.

With the numbers of immigrant elderly surging in cities like NYC, cultural competency on the part of service providers like hospitals becomes ever more important.

I feel tension in my mind,”: Being ill and unable to communicate

Abdul’s real troubles began when she became ill with kidney disease and had to visit a city hospital on her own. Her children were pre-occupied with work and demands from their young families, and couldn’t spare the time. The hospital had few interpreters. Intake staff at the hospital couldn’t speak Bengali and instead made her access the Translation Hotline and tell the disembodied voice at the other of the phone her symptoms. Doctors ignored what she was struggling to say in her broken English, or dismissed her after a cursory examination.

Discrimination as a barrier to care

According to a study in the Journal of General Internal Medicine, researchers analyzed data from 6,017 Americans older than 50 who took part in a Health and Retirement Study and found that one out of five of these adults experience discrimination in healthcare settings, and one in 17 experiences it frequently. “Ageism in healthcare is very common and experienced by many older adults,” says lead author Stephanie Rogers, MD, MPAS, MPH, a clinical geriatric fellow at University of California San Francisco. There have also been several studies that prove that immigrants in particular report more discrimination in healthcare settings (Derose et al., 2009). 

In Abdul’s case, she “found it difficult to understand the instructions the doctors gave her or the questions he asked her,” said Afroditi Panna, India Home’s Case Manager. Abdul’s daughter also spoke to Panna. Abdul’s daughter felt her mother, was being ignored and treatment options were left unexplained, perhaps because she was older immigrant woman of color who spoke hardly any English. The doctors and nurses would explain things to her when she accompanied her mother, Abdul’s daughter reported, however, when her mother went alone, they would be unresponsive and “not nice”.

That’s when we decided to start accompanying Salma to the hospital because, as with so many of our immigrant elders, she didn’t know what questions to ask her doctor, how to fill forms, or even where to go, or how to get to different specialists,” Panna said.

Case managers and cultural Interpreters

In her experience with Care Management, Panna said, older adults need help with much more than just paperwork. Sometimes, she and her team are called upon to become interlocutors between cultures.

For instance, when a doctor asks a Bangladeshi senior, how she feels emotionally or mentally she’ll invariably answer, “amar onek tension ,” or “I have a lot of tension in my mind.” In Bengali culture, the English word tension is often used as a catch all term for anxiety or depression or worry, and other distressing mental issues. Most American doctors don’t understand this culturally specific term, unless someone with cultural competence (like an accompanying case worker) can explain what the elder means.

Salma Abdul’s case highlights an important point that often gets lost in the scramble to deliver aging services: with the numbers of immigrant elderly surging in cities like NYC, cultural competency on the part of service providers becomes ever more important.

The fact that her team speaks Bengali and understands South Asian ways has made a huge difference in her clients lives, says Afroditi Panna, the Case Manager at India Home.

How to deliver Culturally Responsive Care              

At India Home, where we have culturally competent and multi-lingual staff like Panna, working with our South Asian elder population, we have found that the culture from which our elders come affects all aspects of their behavior. For example, it affects whether they seek help, the kind of help they seek, the symptoms and concerns they bring to their doctor or their family’s attention. Here are some of the guidelines that our case workers and managers follow in order to become more cuturally responsive:

  • Maintaining the tradition of respecting elders: A focus on engaging clients in a manner that is consistent with their cultural values and adapting communication to be consistent with the client’s traditions. For example, in Asian and South Asian culture this would entail addressing our elders with a honorific and never by their name. It would also mean case workers listen respectfully (and patiently) so that the elder feels understood and establishes rapport before rushing into the business at hand. It would mean being respectful of cultural norms around touch, personal space and so on.

  • Involving the Family: Most of our immigrant elders live with their families and are dependent on them. Individualistic Western methods where the patient is solely responsible for their own welfare may need to be modified for aging South Asian elders. Other family members may have to be made familiar with the treatment process and involved actively in their care. To take Abdul’s case as representative: our case workers engaged with her family members and took the time to talk to them and explain her treatment.

  • Framing issues in culturally relevant ways: For example, music and art therapy is used in Western practice to reduce tension and stress, but some South Asians older adults may have restrictions based on their religious beliefs on the kind of music or they are allowed to listen to or the art they may practice. A culturally competent case worker may have to advise the Western doctor to come up with alternate methods to help her client to cope.

  • Facilitating collaboration: Many older adults have learned important ways of coping with life’s stress and have developed impressive resilience that is informed not only by their experiences but also by specific cultural beliefs and values. Our case workers learn a lot by showing cultural humility and listening and learning from our clients. These are some of the ways in which India Home’s case management department is developing client-agency interactions. It’s an evolving art Ms. Panna says and her team learns something new every day. But for her, she says:

“cultural competent case management means that for every one of our 75 active cases, our clients feel that we understand their concerns, and that we are treating them with respect. We want them to feel that we hear them.”

Join India Home and the Diverse Elders Coalition for a Twitter chat about cultural competence in aging services on Wednesday, March 21st at 3pm EST. Follow the hashtag #CultCompMatters to join in.

Names have been changed to protect privacy of the client.

Top Ten Highlights of 2017!

1. India Home’s Executive Director, Dr. Vasundhara Kalasapudi, was named one of this year’s Top Influencer in Aging, by Next Avenue/PBS





2.  Nargis Ahmed, India Home’s Desi Senior Center Director, won AARP’s Community Hero Award 





3. We moved into brand new offices in Jamaica, Queens.





4. We got some great coverage in the media:

5. India Home won a Communities of Color Non-Profit Stabilization Fund award that supported our efforts to create a long term strategic plan and come up with a road map for the future.

6. Our elders took part in Rubin Museum’s Annual Block Party and helped bring awareness of immigrant aging to over 5000 people!





7. Ten seniors from India Home participated in Advocacy Day at New York’s City Hall and presented their demands to Council Members.






8. We organized a panel at the 2017 South Asian Americans Leading Together (SAALT) Summit in Washington D.C., joining over 300 activists, organizations and community members from across the country to raise our voice on issues important to South Asian communities.





9. Bangladeshi elders from our Desi Senior Center documented their stories in a memoir writing workshop and had their work printed for the occasion.

10. We held the first and only computer training classes especially geared toward Bengali older adults in New York city. We also set up a brand new computer lab from Older Adult Technology Services (OATS).

Our computer classes featured manuals in Bengali

Columbia University’s Exceeding Expectations project honors India Home’s Chandrakant Sheth

Rosa Mendonza is singing. The 86 year old doesn’t speak much English, so she decides to sing instead. Her beautiful, rich voice rises in long trills above the crowd in the bright room and and seems to set the very trees outside the windows quivering. The murmuring crowd falls silent as her voice fills the room.

She stops. Her audience draws a breath, then erupts into cheers.

Columbia University’s Aging Center celebrated the culmination of its project Exceeding Expectations

It’s a wondrous moment in a morning filled with revelation and wisdom that came from 18 or so elder New Yorkers who sit on chairs before a crowded audience in the auditorium of Columbia University’s Journalism school.

The audience had been invited by Columbia University’s Robert N. Butler Aging Center  to celebrate the culmination of its Exceeding Expectations project. Started in 2015, by Ruth Finkelstein, a psychologist, and Dorian Block, a journalist, the storytelling project “explores how people find purpose later in life,” through writing, photography and video. The “people” in this case are aging New Yorkers who are disrupting expectations of what it means to grow old.

“The goal was to show the lives of every day people and 20 people in every category of diversity were chosen,” according to Dorian Block.

The elders being honored are certainly reflective of New York city’s diverse population. Among them is India Home’s own Chandrakant Sheth, an elder who has been a regular at our Sunnyside Center for years. A senior writer and photographer on the project, Heather Clayton Colangelo, shadowed Chandrakant as he went about his everyday life. She followed him to India Home, on his walks around the city, and into his room as he pecked away at his keyboard. She talked to him while he gardened, Skyped with his grandchildren, took art classes or hung out with his friends. “Asking someone to be vulnerable and open their life up to a stranger is not an easy task, but from the beginning Chandrakant was willing to go outside of his comfort zone and share his life and thoughts with me,” Heather said in an interview for this blog in 2016.

Like Heather, other project staff chronicled the every day routines of each of the 19 men and women they followed.

Some of the participants who were shadowed by the Exceeding Expectations project

The result is a rich, fascinating glimpse of aging New Yorkers in their later decades–captured through film, photographs and writing. The stories were told in their own voices, in their own language, set in their familiar surroundings.  These chronicles of the everyday are moving and funny, and occasionally tragic.

Dorian Black was clear why she wanted these stories out in the world: “Journalism is how we chronicle our time. Aging is universal-all of us are growing old, but the way journalists do it now is to show aging as either terrible, pitiable and static, or heroic!” Or as Heather put it,  the project wanted to show aging as having “different possibilities beyond the extreme images of frailty and skydiving.”

The goal was to change hearts and minds, to make people see aging in a whole new way and more nuanced manner, as another life stage. The project asks viewers to understand that each of these individuals and their stories are unique.

For instance, there’s Sylvia Lack, an 84 year old New Yorker and lifelong activist, who has traveled to Albany for 40 years to advocate for social justice issues. “Every time I get on that train to Albany, the attendant greets me with “Here comes the No.1 Democrat!”  she recalled to the delight of the crowd.

Not everyone was so voluble. Hank Blum when asked what he would have differently in his life just had only four words, “I wouldn’t have smoked.”

Asked what he thought he had learned from being part of the project, Chandrakant said, “It made me go back over my life, over the sad events and the happy events. Just sitting with these wonderful people enriched my knowledge.”

Chandrakant Sheth with Dorian Block, journalist and Director of Columbia’s Aging Center

“It also taught me that New York is the best city in the world. You meet so many people from so many places and they have so much to teach us. I think we should all mingle, rather than staying in our own little circles.”

Chandrakant, like so many of the others who’s stories we heard, had never stayed in his own circle. He had ventured far, far from home, having come to New York from India in 1969. For 40 years, he had worked and lived in this city, had moments of struggle and happiness, and created a new life and story for himself.

Now his unique immigrant story will become part of an invaluable record created by one of the world’s great universities and help others understand what it means to grow old in New York.

To read Chandrant Sheth’s story and that of 19 others please click here: www.exceedingexpectations/Chandrakant

A still from Chandrakant’s story on Columbia Aging Center’s  Exceeding Expectations (Photo by Heather Clayton Colangelo)


Putul Chanda: The Journey Before Jamaica – Part 2


Garima Bakshi, a student with NYU’s journalism program, wrote an article that chronicled our member, Putul Chanda, a senior from Bangladesh and our center in Jamaica, known as the Desi Senior Center. In the article she tells the history, not just of our senior’s life, but that of Bangladesh’s protracted and traumatic fight for freedom. Putul Chanda is not the only one of our seniors who has been through the travails of war and displacement – several of the elders who attend the Desi Senior Center have had similar experiences. Chanda, however, was willing to talk about her life. The second and last installment of Bakshi’s article is reproduced. To read Part 1, click here. Both installments have been edited for length and clarity. 


Putul Chanda, a senior at India Home’s Desi Senior Center, recounted her story of resistance and escape during the Bangladesh War of Liberation in 1971

Putul Chanda once told me that she was the only Hindu at the Desi Senior Center, and everyone else was Muslim. Aunty’s assertion of her Hindu identity made sense. She had come so close to forsaking her religious beliefs in order to protect her life that it was natural for her, so many decades later, to feel proud of the fact that she had managed to retain the faith she had grown up with.

“You Hindu or Muslim?”, she asked me. On learning that I too was a Hindu, her eyes lit up and she happily agreed to let me take a picture of her.

I never noticed any animosity between her and the other members of the Center. On the contrary, it seemed that Putul Aunty was very well liked and respected among her peers at the Center, and she treated them with equal respect. None of them could forget the genocide of ’71, but forty-five years later in a different country, their common Bengali identity united them more than their different religious identities divided them.

Putul felt relieved leaving her ancestral village. Once again, the journey proved treacherous. As they waded through the Ichchamati river, the river that, in Bengali literature, is said to grant wishes to passersby, Putul’s wish was to make it safely into India. The route was notorious for bandits and murderers who would rob not just money and jewelry, but also abduct women. The family was wealthy, so they were traveling with a darwan, a bodyguard, who swore that as long as he was alive, nothing would happen to any of them. They hardly slept, but on the rare occasions when they did, they had to sleep wherever they found open space; on a verandah, in a jungle, even in the marshes, always keeping an ear open for gunshots that would cause them to scatter.

bullock cart

Refugees from Bangladesh riding in a bullock cart. Photograph (c) by Raghu Rai for Magnum. For illustration purposes only

They survived on the fruits and wild berries they picked from the fields and forests they crossed along their journey. Sometimes, while crossing towns, they would manage to procure roti, dal, and vegetables, but towns also meant that there would be more soldiers. On these rare instances when they sat down to eat a proper meal, they would be interrupted by sounds of soldiers approaching, accompanied by gunshots and screams. Putul would discard her uneaten meal, and run as fast as she could to find a hiding spot.
By surviving off of the land this way, they managed to make it to Jessore, a town that bordered India on the west. India would only be a few days now, Putul told herself. From Jessore they afforded themselves the small luxury of setting out again in a bullock cart. Riding in the cart did not do any favors to Putul’s back, which had developed a constant pain. Traveling through rocky inner routes and rickety passageways to avoid the highway which would have considerable army presence, they soon had to abandon the cart and set off on foot once again.


Family members carrying an elder as they walk across the border from Bangladesh to India during the 1971 war. Photograph (c) Raghu Rai for Magnum. For illustration purposes only

As she made her way towards India, Putul, her stomach churning, saw the discarded babies and children that had died due to starvation and exhaustion, their bodies reeking of death, flies and vultures preying upon them. Old women and men that had been abandoned by their families because they were too weak to complete the grueling journey sat on the edges of paths, hoping for and awaiting their own deaths. “There is no Bangladeshi family in which at least one or two people didn’t go missing”, Putul said.

Mr. Hussain, who had been listening intently, nodded vigorously. He once told me that the reason he couldn’t talk freely at the Center was because he believed a particular staff member to be hailing from Pakistan. On being told that the staff member in question was actually from the South Indian state of Andhra Pradesh, he opened up a great deal. He had been the Agricultural Secretary of the district of Dinaspur in Bangladesh, and considered himself an expert on the topic of the ’71 War, having fought in it himself.
Putul continued. She was thankful that dada’s (her elder brother) resolve to get the entire family across the border was firmer than a rock. Her mother was too old and feeble to carry out the exhausting journey on her own, so dada and Putul’s uncle broke off a branch from a bamboo tree, tore their clothes to create strips that they used to bind Putul’s mother’s arms and legs onto it, and then carried one side of the pole on each of their shoulders.
The exhausted family finally reached a small canal, that was, as they found out, close to the Indian border. Any glimmer of hope they had preserved instantly vanished when they were told that there were no boats to take them across. Hundreds of fleeing Bangladeshis had crossed that canal, and once the army found out, they stole all the boats that were being used to transport people across the water.
The banks of the small canal were not safe by nightfall because the soldiers would plunder camps and kidnap girls to rape and then kill them. Dada’s legs were painfully swollen and he, like Putul, was developing a painful and consistent back pain, but he vowed that he would only rest after reaching India.Putul had reached a stage of utter exhaustion and hopelessness, and was beginning to give up her inner resolve. Then they noticed the banana trees that lined the shores. Desperate to finish their trek to safe shores, Putul, dada, and the rest of their family feverishly broke off branches of banana trees and tied them together to make a raft.

They used any energy they had left to row to the opposite bank, but once they reached, they found that their struggle wasn’t over yet. Disembarking from the raft, Putul put her feet on the ground. As she tried to take the next step, she found her foot stuck; the more she would try to free it, the more it would sink. She was stuck in five feet of quicksand, and all she could see for miles and miles was more of the sucking mud. Putul wondered if the gods were playing with them, using them as mere pawns in a sadistic game.

At her vivid description, Shakhwat Hussain gasped, his eyes enlarged. Leaning in slightly, he admitted that his struggle was nowhere close to being as arduous as Putul’s, simply because he hailed from Dinaspur, a district very close to the Indian border. So, when the time came for him to flee Bangladesh, he simply crossed over into India, aided by his status as a student muktijhhoda.

Putul Aunty continued. They battled the kalamatti (black mud) for what seemed like a lifetime, Putul’s mother still being carried on a pole. Dehydrated and ravenous, they were all looking death in the eye, using their desperation to will themselves forward. Their bodies gave up, but their minds didn’t.

It was 10 PM when the kalamatti finally lessened. Putul no longer felt anything after overcoming an obstacle except an anticipation of the next hurdle. She could see little huts scattered around. She approached one of the huts and asked the man inside for a glass of water, the first she would have in days. She asked him, “India kauto door? How far is India?” The man waved his arms, demonstrating, “My kitchen is in Bangladesh, but the rest of the house is in India.” Pointing to a pillar that ran across his living room, he said, “That’s the border demarcation pillar right there. You’re safe now.”

Putul had never been more elated in her life.

She noticed a muktijhhoda camp nearby, and knew that she would be safe now. They reached the camp where they changed their damp clothes, and collapsed onto the bare ground, devoid of meals or mattress. When they woke up after what felt like days, they were greeted by sunshine and the beaming face of Putul’s younger brother, her chhotu dada.Chhotu dada had fled to India during the partition of ’47. He had met no one in the family since then, but they had been in correspondence through occasional letters and rare phone calls. When he heard that the rest of his family were trying to flee Bangladesh, he had searched all the mukti bahini camps in the area, until he saw the sleeping shapes of his family members in the camp at Boira, recognizable to him even after 25 years.
Gasping at this positive turn of events, Putul Aunty’s enthralled little audience cheered. Beaming, she rushed through the rest of her story.

Putul’s family went with chhotu dada to Krishnanagar in the Indian state of West Bengal, where the stashes of cash they had somehow managed to travel with were declared invalid. However, the Indian government gave them rations. Indian Prime Minister Indira Gandhi had decided that India would intervene in Pakistan’s civil war, supporting the Bangladeshi mukti bahini’s demands to create a new nation-state comprising of ethnic Bengalis.

Putul Aunty paused, and looked at me. “Thanks god to India, to Indira Gandhi. Because of India’s kindness so many people are alive today. Indira Gandhi’s name will be chiseled onto my heart till the day I die.”

Shakhwat affirmed this dramatic statement, “If it wasn’t for the alliance with India, with Indira Gandhi, we wouldn’t have gotten independence so fast, and crores more people would have died.” Like Putul, he said he would always be eternally grateful to India.


The Liberation Times announces the news of Pakistani surrender to Indian forces in Dacca on 15th December, 1972

The Pakistani forces had two territories to defend; West Pakistan from the Indian forces, and East Pakistan from Bengali rebels. Unable to match up to the combined forces of the Indians and the Bangladeshi rebels, on December 16, 1971, Pakistan officially surrendered, making East Pakistan the country that is now called the People’s Republic of Bangladesh.

Putul stayed with her family in Krishnanagar until the war was over. After the war, dada decided that it was time for her to finally finish her education. So, he went back to Bangladesh with her, and after she finished her education, arranged a marriage for her to a Hindu Bangladeshi freedom fighter. Her husband, like Hussain, was recognized by the Government of Bangladesh as a freedom fighter. After his death in 2004, the pension he received annually for his services to the country went to Putul, who will continue receiving it her entire life.

Having finished her story, Putul became silent, a satisfied look on her face, the cup beside her conspicuous due to the lack of tea inside it. Putul Aunty had gone through more life threatening adventures in the course of a few months than most people I knew had encountered in their entire lives. I felt humbled by her complete lack of self-awareness – she didn’t seem to think that what she had gone through was unusual in any way- as well as honored that she had decided to share her story with me.

I felt like I had to say something. “So, what made you shift to New York?”, I asked both Shakhwat and Putul. Hussain, currently residing with his son and his family in Queens, is here with his wife for lung therapy. He had severe lung and kidney problems, and was told that the best treatment would be available in New York. He might go back once he has fully recovered, but he loves New York and the lifestyle it affords, so he might stay on here with his family. Putul Aunty came to New York in 2012, to live with her daughter.

Currently, she is considered a refugee in India, a muktijhhoda in Bangladesh, and an immigrant in New York. She likes it here, but it’s just not like home.

Putul Chanda, The Journey Before Jamaica Part 1

Garima Bakshi, a student with NYU’s journalism program, wrote an article that chronicled two things: our member, Putul Chanda, a senior from Bangladesh; and our center in Jamaica, known as the Desi Senior Center. In the article she tells the history, not just of our senior’s life, but that of a nation’s trauma and Bangladesh’s fight for freedom. Putul Chanda is not the only one of our seniors who has been through the travails of war and displacement – several of our elders who attend the Desi Senior Center have had similar experiences. Chanda, however, was willing to talk about her life. The article is reproduced here in installments, and has been edited for length and clarity.

Putul Chanda: The Journey Before Jamaica 26333389412_4539b956af_z

It was my first day at the Jamaica Muslim Center, one of the centers under India Home, the non-profit organization dedicated to improving the quality of life of the South Asian senior citizen immigrant community in New York. I stood outside, in the verandah of the Center, apprehensive, waiting for Sohom, the India Home volunteer who had kindly offered to help me interview the Bangladeshi freedom fighters that frequented it. My skin soaked in the sunshine, uninterrupted, for a change, due to the lack of high rise buildings. The Center was definitely larger than the unimposing two storied houses that lined the quiet, serene street. Sohom would later tell me that it wasn’t always like this; this part of Jamaica, Queens used to be a dangerous, crime-ridden neighborhood until the Bengali community from India and Bangladesh started moving here. Gradually, it gentrified, and it has kept its gentrified appeal because, as Sohom said, “The Bangladeshis are house-proud.”

As I paced up and down the verandah, the front door opened. A middle-aged Bengali man shuffled out, mop and pail in hand, looking curiously at me. I absentmindedly stared back, less out of curiosity than out of my surprise that the South Asian habit of mopping the area outdoors as well as indoors was being continued in Jamaica. Now ignoring me, he squatted on the ground, dipped the mop into the pail of water, and began to scrub the ground. I quickly jumped out of his way. I hadn’t seen the inconveniently painful but highly effective mop-and-pail method being utilized since I had left New Delhi. This felt like home, I thought to myself. I realized it had taken just a few seconds for the feeling of apprehension to vanish.

As my visits to the Center increased, I found myself feeling more at home every time. The Jamaica Muslim Center is delightfully and determinedly grounded in the widespread South Asian belief that change of any kind is bad. 8000 miles couldn’t change the fact that this branch of India Home felt exactly like that- a home in India.

Every time I would enter the Center, I would be led inside by Sohom, who was always late, through a prayer room with shoes neatly arranged outside, past a kitchen that always had the distinct aromas of tadka dal and mustard fish, down a winding staircase into a basement. Here, we would be greeted by the sight of over a hundred senior citizens exercising to the count of the yoga instructor, the men in shirts and pants and the women in salwar-kameez. Sometimes, instead of yoga, they would be practicing spoken English, chanting “Good morning! How you today?” to the cue provided by a South Asian English-language coach.

Long wooden tables lined every wall of this room: some had attendance registers, registration forms, and scraps of handwritten notes; most tables supported the weight of the snacks and drinks that would supply the next tea break, or remnants of biscuits and samosas from the previous chai-time. I soon discovered that at the Center, everything operated on the basis of gastronomy. Bengalis certainly take their food very seriously. The first day, I had arrived before lunchtime, and no one had wanted to talk to me. It was only after they had finished their portions of mustard marinated spicy fish, dal- roti, and rice-curd that Putul Chanda and Shakhwat Hussain, two of the Center’s freedom fighters, agreed to speak with me.

It was only later that I realized that the senior citizens at the Center would have felt apprehensive at the idea of sharing their stories with me. “It was the most traumatic experience of my life, I won’t talk about it”, said one senior citizen, seemingly angered at the mere mention of Partition.

The Partition of ’47 was so traumatic that most of the people who had experienced it and were still alive refused to talk about it. A study conducted by the United Nations High Commissioner for Refugees estimates that 14 million Hindus, Sikhs, and Muslims were displaced during the ’47 Partition, making it the largest mass migration in human history.

The freedom fighters at the Jamaica Muslim Center were Bangladeshis that had undergone a double Partition- that of India and Pakistan in 1947, and then again, in 1971, when East Pakistan became the independent country Bangladesh. Approximately 1.2 million Bangladeshis are estimated to have migrated to India between 1959-71, and another 10 million entered India as refugees during the war months of ’71.

Besides, would they feel comfortable talking to me, when I wasn’t a Muslim of Bengali origin, but a Hindu of Punjabi-Pakistani descent, the very region they had struggled decades ago to gain independence from? But, as I soon realized, this was a misconceived doubt. In South Asia, religious and micro-ethnic identities might have mattered, but here in Jamaica, New York, the greater South Asian identity trumped the smaller, fragmented ones.

The War Comes to Putul’s Village

I can speak Hindi, English, and can only understand bits of Bangla. The freedom fighters I interviewed could speak mostly Bangla, a little Hindi, and scattered English thrown in here and there. This is where Sohom would be a great help – he spoke all three languages.

Mrs. Chanda was referred to as Putul Aunty by the staff and volunteers of the Center, to denote the non-familial familiarity that she exuded, with her bright salwar-kameez outfits, matching dupattas covering her head, and a twinkle in her eyes. It was in the organized chaos of this room that Putul Aunty, over several cups of chai, shared the very disorganized chaos of her own life with me. Mr. Hussain, who was a student freedom fighter back in the day, was trained in secret by the Bangladeshi rebel forces. Currently serving the Government of Bangladesh’s Ministry of Agriculture and well versed in the historical events that transpired in the years leading up to the ’71 Bangladesh War of Liberation, he provided much needed context and background information that Putul could not.

With her very first sentence, Putul clarified her religious affiliation to me. “My name Putul Chanda, I’m Hindu”, she said, in heavily accented English. “What do you want to know?” Her voice was kind, but extremely matter-of-fact, as if she was teaching a history class to lazy high school students.

No, unlike Mr. Hussain she hadn’t fought with weapons herself in the ’71 War of Liberation, but was a nurse along with her sister in a mukti bahini camp. Mukti bahini refers to the guerrilla resistance movement that had formed in East Pakistan. Comprising of the Bangladeshi military, paramilitary, and civilians, it was the main opposing force to West Pakistan, now just Pakistan. In 1947, the British colonizers, before leaving India, had split it into three parts, but two countries. There was the separate nation of India in the center; bordering it on the west was West Pakistan, on the east was East Pakistan. Bizarrely, both West and East Pakistan were governed by the same government. The 1971 War was fought with the intention of liberating East Pakistan and making it into a separate state.

Putul’s dada, or eldest brother, the acting head of the family, had known the leaders of the camp and had asked Putul and her sister to volunteer as nurses. They hailed from an educated, wealthy family that owned many plots of land, that were to be ravaged later by the destruction of the war. When the muktijoddhas, or freedom fighters, would return to the camp injured, Putul and her sister would nurse them back to health. “What more do you want to know?”

Muktijodha or liberation fighters of the Bangladeshi resistance army. Putul Chanda and her sister used to be nurses who helped to take care of the soldiers when they were wounded in Bangladesh's War of Liberation in 1971. (Photograph from Commons)

Muktijodha or liberation fighters of the Bangladeshi resistance army. Putul Chanda and her sister used to be nurses who helped to take care of the soldiers when they were wounded in Bangladesh’s War of Liberation in 1971. (Photograph from Commons)

“If you had to explain to my generation the hardship that your generation went through, what would you say?”, I asked.
“Ooh baba”, she replied. “Then it’s not a five-minute story. This will take time.” Her tone changed. Sipping on her tea, she leaned in, and spoke in a hushed, conspiratorial manner.

Putul’s house in Bangladesh was in Barisal district, governed by Pakistani commander Major Jaleel. After a violent bombing in Barisal, Putul’s dada decided that it wasn’t safe for them to stay there any longer.

According to surveys conducted by the Indian and Bangladeshi governments, during the nine-month long war and the genocide that ensued, Pakistani forces and Islamic extremists were estimated to have killed between 300,000 to 3,000,000 people, and raped between 200,000 to 400,000 Bangladeshi women.

They decided to escape to the village they originally hailed from. For seven days, the family trekked through forests, trudged along dangerous terrains, and braved the strong currents of the two rivers they had to cross. Putul arrived at the village famished, her clothes drenched in water and sweat. This was the pastoral playground of her childhood, she would be safe here. After all, the rest of their family still resided here.

She sprinted into the village ahead of the rest of her family, eagerly searching for familiar faces, known sights. Where was everyone? There were no children running about playing make-belief games, no women outside haggling with vendors, and worst of all, no cousins running to greet them. The unburdening feeling of relief was dissipating rapidly. She felt more unwelcome with each unfamiliar face she crossed. She looked around, searching for dada or her mother, and spotted an elderly lady hurriedly walking towards the party. As Putul walked back to where the rest of her family had gathered, she saw her fear reflected in each of their faces. The lady was speaking in hushed tones with her mother. Whatever she had said had caused Putul’s mother to turn pale. The old lady took her by the arm and led her inside her house, as the rest of the family followed.

With sweeping arm gestures and protruding eyes, the old lady narrated the incidents of the past months that shaken up the village, Putul continued, her gestures matching those of the old lady she had just described.

The imam of the local madarsa had issued a fatwa against Hindus. Pakistani Special Force Officer Sarsinath Peer Shah was conducting officially sanctioned operations to either convert or kill; if Hindus refused to change their religion to Islam, he would have them murdered. Putul was devastated to find out that both her maternal and paternal cousins had been killed by Pakistani forces.
“I want to speak a little about why there was a problem between Pakistan and Bangladesh.”, said Hussain, chiming into the conversation. He explained that West Pakistan did a terrible job of governing its territory on the other side of India. They would tax the people of East Pakistan, and rob it of its wealth and resources, but never give anything back. The people of Bangladesh were always discriminated against in any governmental scheme and were rarely appointed official positions. In short, the Pakistani government treated Bangladesh like its colony. The tipping point, according to Hussain, was when the Pakistani government carried out Operation Searchlight in March of ‘71, hunting down and killing nationalist Bengali students, civilians, and religious minorities. “It was clear that Operation Searchlight was unconstitutional, but Bhutto (then the President of Pakistan) kept it going. It caused the deaths of millions of Bangladeshis.” It came as no surprise that the people of Bangladesh wanted independence.

War exposes the best and the worst of people; while on one side religious extremism was at its peak, on the other side Muslim civilians were putting their own lives in danger to help Hindus.

Refugees in their own country

With their world spinning out of control, Putul and her family lived out the next few days at the mercy of the few friendly neighbors they had left, eternally grateful to these friends who took an even greater risk by providing them with food and shelter. A family with vast lands and wealth, they were reduced to unimaginable penury. They slept wherever they could- on the cold floors of the houses of warm neighbors, on grassy verandahs, and muddy grounds; and devoured whatever little morsels their friends could provide.

With each passing day they felt more and more disconnected from their own village, and Putul increasingly started realizing that their only chance at escaping death was to convert to Islam.

The local Pakistani forces were aware of the family’s arrival in the village. Putul, then in her teenage years, had already received an offer to marry one of the top local officers of the local Pakistani forces. Of course, there was a catch. A Muslim man can marry a woman of any faith as long as the woman has converted to Islam prior to the ceremony. The family was well known in the village and if Putul married the officer, it would send out a strong message of obedience to the people.


Bangladeshi families crossing the border between India and Pakistan to join the refugee camps in India. (Wikipedia Commons photo)

Putul considered the offer. It would save her life, but who knew what kind of man he was? Would he let her see her family? Probably not, unless they also converted. Besides, her education had hit a standstill due to the past few turbulent months, and there would be no chance of her finishing her education if she married him. Fortunately for Putul, dada made the decision for her. He decided to go against the odds and trek to India.



India Home featured in Feet in Two Worlds podcast

Last year India Home was approached by John Rudolf, the Executive Producer of the Feet In Two Worlds podcast. The podcast is a project of the Center for New York City Affairs housed at the New School. “For the past 10 years, Feet in 2 Worlds has brought the work of immigrant and ethnic media journalists from communities across the U.S. to public radio and the web,” according to their website. Rudolf introduced his student-reporters, Sruti Penumetsa and Alex Wynn, who were interested time in making a podcast about India Home. Sruthi and Alex came by and spent time in our satellite centers at Sunnyside and Kew Gardens, talking to our South Asian elders, and blending in so well, that half the time we even forgot they were around.

Now the results are in – the work Penumetsa and Wynn created is up on the FiTW website. It features the voices and opinions of many of India Home’s members. Our members share intimate details of their lives, talk about the loneliness and isolation that accompanies aging, and how they deal with it, their yearning for their homeland, and the comfort they find in their friends at India Home. What emerges is an audio portrait of a vibrant, close knit community that has adjusted to the vicissitudes of aging in their own inimitable way. Click the link to listen to the podcast here: https://feetintwoworlds.podbean.com or click below:

I Feel Like I’m Home – The Fi2W Podcast

Our members star in AARP-AAPI Community’s Valentine’s Day video and campaign

Immigrant love stories that go beyond romance

A fit older man in a dapper suit suit turns to his wife and sings a few lines from a romantic song in Hindi, ” Life is nothing but your story and mine,” he croons. She laughs, almost shy, as he puts his arms around her. As he continues to speak of his love and their life together, they both begin to cry.

The couple in the video are Dinesh and Kusumben Parmar, active members of India Home. They are the stars in a video campaign created for AARP by Next Day Better, a media company that specializes in telling stories about Asian American communities.

His goal is two-fold says Ryan Letada, CEO and Co-Founder. On the one hand they want to bring immigrant Asian American and Pacific Islander stories and histories into the mainstream; on the other they want to “build intergenerational/inter-relationship understanding and empathy to strengthen and unify families.”

Video featured by AARP

AARP partnered with Next Day Better and features the storytelling campaign capturing Asian American Pacific Islander love stories on unconditional love on its various outlets. 

Next Day Better asked Dinesh and Kusumben to share their “love origin story” as a way to highlight their family’s history in America, a history that is shared by so many other immigrants to this country. Immigrants like Dinesh and Kusumben know that their stories go beyond mere romance to encompass an unconditional love that is expressed through courage, long struggle and sacrifice for the sake of family. Dinesh poignantly sums up the stories of so many new comers to America when he describes the couple’s life together as a ” journey of sacrifice, sorrow and happiness. ”

Watch the video for more on Dinesh and Kusumben’s poignant love story.

India Abroad features India Home in a cover story! Plus we’re on Huffington Post!

India Abroad is the oldest paper aimed at the Indian Diaspora in America

India Abroad is the oldest paper aimed at the Indian Diaspora in America

India Home becomes the cover story in India Abroad! India Abroad is the oldest newspaper aimed at the Indian diaspora in America and is both a print publication and online site. Recently they published a special edition on seniors and gave prominent place to a long cover feature on India Home.

An excerpt:

Talk to the seniors at India Home and before long they will pull up photographs of their white or Hispanic or Asian sons and daughters in law and their mixed race grandchildren living in places such as Cleveland or Florida.

This is not a generation that has resisted assimilation.

Yet, in their old age they long to return to their roots. They want to be around people who speak their language and who like the same favorite foods.What makes India Home unique in the New York area is that its programs are organized around the philosophy that understands that as South Asians age, they want the familiar comforts of home.

Click here to read the rest of the story

The story was also published on the popular website The Huffington Post


Rubin Museum’s blog features India Home’s Mahavir Jayanthi presentation

The Rubin Museum’s Himalayan Heritage MeetUp group invited India Home as its Community Partner to present an event on the occasion of Jain Jayanthi, the birthday of Lord Mahavira, the spiritual head of the Jain religion.  The event gave several seniors from India Home an opportunity for public speaking and interaction. Vimla Shah, Usha Mehta, Daksha Patel, Usha and Bharat Shah, Chandrakant Sheth and other seniors got an opportunity to showcase their cultural knowledge and wisdom on the practices of the ancient Jain faith before a diverse and interested audience of 40-50 people. The successful event was also featured on the Rubin Museum’s blog (click here to read the blog).

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